Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 393 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very professional and timely.

Reviewer Profile Photo Pam Aring, on Google

Complete ness of dealing withmy problems

Reviewer Profile Photo Patti Amlong, on Google

Everyone very kind and informative. Very compassionate and answered questions well. Would highly recommend!

Reviewer Profile Photo Donna Connelly, on Google

My parents both needed hearing aids. I found this place on Google and loved their reviews. We were greeted by Brenda the receptionist and when we entered, she said come on in and make yourself at home. I’ve been a lot of offices. I’ve never been greeted with that statement That was lovely💜 Once we were in the office, we were treated so respectfully and explained everything thoroughly, and they even went through our insurance to get things moving along right in front of us. I mean, who does that? We ordered the hearing aids, came back in two weeks, were fitted to their ears and told how to properly clean them. They start out at a quieter level to get you used to them and have you come back to be adjusted to what you want for their level of sound. My mom has tinnitus, and it has helped improve the sound that never stops in her ears. We are blessed to have found Audibel Hearing solutions

Reviewer Profile Photo Rae Anne Daily, on Google

I was miserable not being able to hear out of either ear. I called in the morning to make an appt and was seen by early afternoon and able to hear perfectly when I left. I’ve been going there for years and they are amazing.

Reviewer Profile Photo Cindy Peterson, on Google

Do hearing aid specialist was courteous, knowledgeable about the equipment and very helpful in discussing how things are worked out

Reviewer Profile Photo LesterEvans, on Google

I had a good experience. It was very educational.

Reviewer Profile Photo C Hougland, on Google

Thank you Marcus for always coming to my aide in an emergency! Appreciate your good service!

Reviewer Profile Photo MARY LEWIS, on Google

I received this location for my hearing test from my insurance company. I’ve gone several places for a hearing test and felt put off and that my hearing was fine until I came to Audibel Hearing of the Quad Cities. I was taken seriously. Listened to about all I’ve been experiencing, received a test, shown my results, and provided an opportunity to hear what “I could” hear like. It was a complete game changer. Wow!! I am excited to learn more about securing my hearing again.

Reviewer Profile Photo Bryan & Abby Arensdorff, on Google

After one of my hearing aids quit working, and had to be sent in, Audibel was very accommodating to get me in for my appointment to get the new aid paired with my other one. I appreciated them squeezing me into the schedule! Thank you!

Reviewer Profile Photo Diane Biehl, on Google

Very professional service by Marcus. Brenda is an exceptional employee.

Reviewer Profile Photo Judith Kittleson, on Google

James was so helpful & explained each step of the process all along the way. It gave me a lot more confidence in understanding my hearing issues & what I needed to keep my hearing from getting worse. I highly recommend this facility.

Reviewer Profile Photo Julie Thomas, on Google

It was a pleasure walking into this business ,clean organized .James knows what he’s doing. I will definitely not go anywhere else. WhileI’m still in their area. you will not be disappointed. Going to Audible Hearing solutions.

Reviewer Profile Photo Jeff Lensch, on Google

Answered all of our questions even though they couldn't repair our hearing aids

Reviewer Profile Photo David Young, on Google

My hearing aids kept turning off. James knew right away they had moisture in them. He dried them out on his machine and are now working perfectly! So knowledgeable! So glad I found them here in Dubuque! Thank you!!!

Reviewer Profile Photo kathy Metzler, on Google

Everything went well! I like my earing aids alot. Thanks!

Reviewer Profile Photo Doug Reimer, on Google

James set up my new hearing aid, explained the app and controls. Great job thank you James.😎

Reviewer Profile Photo Michael Conklin, on Google

We had an awesome experience. Everything was explained so that we could understand. My mom whom we were there for even liked her visit

Reviewer Profile Photo Tina Curtis, on Google

One of my hearing aids was not working. Got it fixed quickly. Always good service.

Reviewer Profile Photo Bill Udell, on Google

So helpful.

Reviewer Profile Photo Rachael George, on Google

Called and spoke to Brenda for an appointment. Brenda was very helpful and had a lot of patience as there were some issues with my insurance. Brenda represents this company with professionalism and friendliness! My appointment with audioprosthologist, James Hanerhoff could not have gone any better than it did! James explained each step as we progressed. He didn’t rush through the appointment and was very thorough. I already have hearing aids and needed to have my hearing checked and update them. James did not try to sell me new hearing aids, he is going to update them at my next appointment! It has been a very positive experience between getting my appointment scheduled and the meeting with the audioprosthologist, James Hanerhoff. Both own their positions and gave me the satisfaction that the service was above and beyond! I highly recommend them!

Reviewer Profile Photo kathy metzler, on Google

Very knowledgeable Led me to do what I needed to do next

Reviewer Profile Photo Ken Knipper, on Google

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.