Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 378 reviews on Google.

Read what some of our patients have to say about our staff and our office!

After one of my hearing aids quit working, and had to be sent in, Audibel was very accommodating to get me in for my appointment to get the new aid paired with my other one. I appreciated them squeezing me into the schedule! Thank you!

Reviewer Profile Photo Diane Biehl, on Google

Very professional service by Marcus. Brenda is an exceptional employee.

Reviewer Profile Photo Judith Kittleson, on Google

Friendly staff and excellent service. Brenda G. welcoming and Marcus H. proficient and very helpful.

Reviewer Profile Photo Keith Riewerts, on Google

Staff is amazing and always has been for me and my famiky since 2010. I was there for my 3rd hearing test / aids in 2026. Best part was my wife went with me. Staff explained several issues i was struggling with, anxiety, depression, memory loss due to me not wearing my hearing aids for 16 years and she and I completely agreed and understood what the staff was saying and explaining. It all made sense. Thanks James. 👍

Reviewer Profile Photo Michael Miner, on Google

Marcus was very knowledgeable. He had my hearing aids quickly sent to the manufacturer and provided a very capable loaner hearing aids for me.

Reviewer Profile Photo dennis glancy, on Google

Very helpful. Wonderful service. Very professional. Thank you again

Reviewer Profile Photo Kevin Benck, on Google

Remarkably easy procedure. Marcus is personable, encouraging, easy to chat with and knowledgeable. Hearing aids coming in 2 weeks.

Reviewer Profile Photo Nancy Mueller, on Google

They are Very Welcoming, Friendly, & Professional. I would Recommend them to anyone who asks. There was NO PRESSURE to buy.

Reviewer Profile Photo Deb Kolar, on Google

They are great. Very friendly. Always enjoy.

Reviewer Profile Photo Cheri Powell, on Google

Very professional I certainly made the right choice.

Reviewer Profile Photo Warren Fetter, on Google

Great place,great service

Reviewer Profile Photo John Glidewell, on Google

My hearing aids kept turning off. James knew right away they had moisture in them. He dried them out on his machine and are now working perfectly! So knowledgeable! So glad I found them here in Dubuque! Thank you!!!

Reviewer Profile Photo kathy Metzler, on Google

Everything went well! I like my earing aids alot. Thanks!

Reviewer Profile Photo Doug Reimer, on Google

James set up my new hearing aid, explained the app and controls. Great job thank you James.😎

Reviewer Profile Photo Michael Conklin, on Google

We had an awesome experience. Everything was explained so that we could understand. My mom whom we were there for even liked her visit

Reviewer Profile Photo Tina Curtis, on Google

One of my hearing aids was not working. Got it fixed quickly. Always good service.

Reviewer Profile Photo Bill Udell, on Google

So helpful.

Reviewer Profile Photo Rachael George, on Google

Called and spoke to Brenda for an appointment. Brenda was very helpful and had a lot of patience as there were some issues with my insurance. Brenda represents this company with professionalism and friendliness! My appointment with audioprosthologist, James Hanerhoff could not have gone any better than it did! James explained each step as we progressed. He didn’t rush through the appointment and was very thorough. I already have hearing aids and needed to have my hearing checked and update them. James did not try to sell me new hearing aids, he is going to update them at my next appointment! It has been a very positive experience between getting my appointment scheduled and the meeting with the audioprosthologist, James Hanerhoff. Both own their positions and gave me the satisfaction that the service was above and beyond! I highly recommend them!

Reviewer Profile Photo kathy metzler, on Google

Very knowledgeable Led me to do what I needed to do next

Reviewer Profile Photo Ken Knipper, on Google

I believe they are wonderful that are Respectful he was less sensitive to everything I had to say.He is wonderful.I would recommend them to anyone.Thank you

Reviewer Profile Photo Rose Cavanaugh, on Google

The experience I had at Audible Hearing was very positive . James was very pleasant & the location was pretty easy to get there. James who helped me was very helpful and answered all my questions. The hearing aids are very expensive & I thank God I have insurance.

Reviewer Profile Photo Diane Love, on Google

Was an awesome experience! Very easy to work with!

Reviewer Profile Photo Lisa Pasker, on Google

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.