Our Staff

James Hanerhoff, BC-HIS, ACA

Owner

James Hanerhoff is board certified by the National Board for Certification in Hearing Instrument Studies. He is a member of the International Hearing Society and serves on the Board of Directors of the Illinois Hearing Society. He is a graduate of the American Academy of Audioprosthology. He is licensed by the state of Illinois and Iowa as a Hearing Instrument Specialist. He specializes in the fitting of custom digital hearing aids as well as custom hearing protection and musician monitors.

Marcus Hanerhoff

Hearing Aid Specialist

Brenda Hanerhoff

Practice Administrator

As Practice Administrator, Brenda plans and implements all marketing efforts for the practice. She also handles human resources, public relations, and specific business administration projects. Brenda retired as Executive Vice President from E. W.McDaniels Marketing Communications after 25 years of service. She remains a stockholder and is the Vice President of the Board of Directors. She holds a bachelors degree from Rockford College and is certified in secondary education in the state of Illinois.

Jeannie Haynes

Professional Practice Ambassador

Jeannie is one of our professional practice ambassadors. Jeannie is here to greet patient when they come in, schedule appointments, and help patients in any way she can. Jeannie also handles all of our insurance eligibility inquiries, and billing. Jeannie has over ten years of experience in the healthcare field and is an asset to our company. In her off time Jeannie likes to curl up with her two golden retrievers and watch a good movie.

Siegfried Von Hanerhoff

Goodwill Ambassador

Siegfried is an AKC Registered miniature long haired dachshund, and he is also our goodwill ambassador.
Siegfried is here to meet and greet patients as they come in and can’t wait to ensure that your experience here at Audibel Hearing Solutions is an excellent one. Siegfried was born on November 11, 2010 and is a graduate of K9 University in Moline, IL.

Happy Patients

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 136 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very pleasant employees. There was no waiting and appointment was handled very professionally. It was a very friendly and nice experience. 3/29/23. Another pleasant experience today. Always on time and taken care of in an efficient and professional way. Returned on September 13, 2023 and as above was a very...

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Batesdb1, on Google

I noticed some loss of volume in one of my aids, so I called for an appointment. Marcus was waiting for me when I arrived. He repaired the aid, and then gave me a hearing test. Found my hearing was down a bit so he also adjusted my aids. All...

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Merle Warnsholz, on Google

Had an appointment at Audibel Hearing Solutions recently and was very pleased with my visit. Address my issues and concerns and sent me on my way very satisfied. Five star service and products

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Al Jolley, on Google

These folks know how to make you feel comfortable. Very professional and really know their craft. The hearing aids I purchased from them are great. The service since purchasing is second to none.

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Alan Morgan, on Google

Wonderfully friendly front office staff, clean and welcoming waiting room. Dr. Marcus was anmazing and had some punny humor that was right up my alley! Wait time is essentially non-existent which is a HUGE plus!

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Lorraine Pepin, on Google

This was by far the most comprehensive medical exam and then DISCUSSION of findings to help me understand my treatment options and costs.

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Dave Rohrssen, on Google

The office setting was nice. The staff was very helpful with my questions about what I needed and I think it helped me understand how to use my hearing choices in my future.

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Barbara Sprosty, on Google

Very helpful Very informative would definitely refer anyone looking to buy hearing aids to come here.

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Sharon Byers, on Google

We had a good experience at Audibel Hearing in Dubuque. The specialist knew all the answers to our questions and was polite and friendly.

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Pamela and Wayne O, on Google

Audibel Hearing Solutions is really a fantastic place to do business. After just moving to this part of the state and not knowing where to go to get the best care for my hearing, or lack of hearing. I contacted Audibel and I talked to James about getting another pair...

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Jim Leopold, on Google